Privacy Policy
Last Updated: April 9, 2026
Lumina (hereinafter referred to as "we") deeply understands the importance of personal information to you and is committed to protecting your privacy and security. This policy will explain how we collect, use, store, and protect your personal information.
1. Information We Collect
To provide personalized AI education services, we may collect the following information:
Registration Information:
Your mobile phone number or email address.
Learning Data:
Questions you input in the app, practice records, and learning preferences, used by the AI model to customize teaching plans for you.
Device Information:
To ensure account security, we record device model, operating system version, and unique device identifier.
2. Data Encryption and Storage
Security is our core commitment.
Military-Grade Encryption:
We use high-strength encryption protocols to encrypt your personal data and communications during transmission and storage.
Anonymization:
When using data to optimize AI models, we desensitize and anonymize information to ensure individual identity cannot be recognized.
Domestic Storage:
Unless otherwise required by law, your personal information will be stored on secure and compliant servers within the country.
3. How We Use Information
Provide Services:
Core use for AI intelligent Q&A and personalized learning path planning.
Push Notifications:
Send learning reminders, course updates, or security notifications.
Security Protection:
Used for identity verification, customer service, and fraud prevention.
4. Information Sharing and Disclosure
Principle:
We will not sell your personal information to third parties.
Necessary Sharing:
We only share necessary information with strictly audited partners when required by laws and regulations or essential for core business functions (such as cloud storage services).
5. Minor Privacy Protection
Lumina is designed specifically for education, and we pay special attention to the safety of minors:
- If you are a minor, please be sure to read and agree to this policy with your parents or guardians.
- We have special minor protection mechanisms that limit the collection of sensitive information inappropriate for their age and strictly prohibit any improper data use targeting minors.
6. Your Rights
You have full control over your personal information, including:
Access and Correction:
You can view or modify your information in the personal center at any time.
Withdraw Consent:
You can stop us from collecting your information by deleting your account or turning off relevant permissions.
Right to Deletion:
You have the right to request deletion of your personal data.
7. Policy Updates
As Lumina's business develops, we may update this policy from time to time. For any significant changes, we will notify you through prominent pop-ups or announcements within the app.
8. How to Contact Us
If you have any questions or complaints about privacy protection, please contact our privacy compliance team:
Official Email: luminaservice@163.com